Privacy Policy

Last updated: 02 September 2026

1. Introduction

Marketplace HRD is committed to protecting your privacy and the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our platform.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

2.1 Personal Information
  • Full name
  • Email address
  • Phone number
  • Company/organization information
  • Job title and department
  • Profile picture
2.2 Usage Information
  • Course enrollment history
  • Learning progress
  • Evaluation results and certificates
  • Interactions with content and instructors
  • Learning preferences
2.3 Technical Information
  • IP Address
  • Browser and device type
  • Operating system
  • Activity log data
  • Cookies and similar tracking technologies

3. How We Use Your Information

The information we collect is used for the following purposes:

  • Service Provision: Processing registration, providing access to courses, and managing your account
  • Company Development: Analyzing data to improve the quality of training programs and services
  • Communication: Sending notifications, course updates, and other important information
  • Personalization: Customizing content and recommendations based on your preferences
  • Security: Protecting the platform from abuse and suspicious activities
  • Analytics: Understanding usage patterns for platform optimization
  • Legal Compliance: Fulfilling applicable legal obligations and regulations

We guarantee that your data will NOT be used for personal interests or sold to third parties for commercial purposes.

4. Information Sharing

We do not sell or rent your personal information to third parties. However, we may share information in the following situations:

  • With Your Consent: When you provide explicit permission
  • Service Providers: With trusted vendors who assist in platform operations (hosting, email, analytics) under confidentiality agreements
  • Instructors: Relevant information for course administration
  • Legal Obligation: If required by law or valid legal processes
  • Rights Protection: To protect our rights, property, or safety and those of other users

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data:

  • Data encryption during transmission (SSL/TLS)
  • Strict access control
  • Regular security monitoring
  • Routine data backups
  • Security training for internal team

Although we strive to protect your data, no method of transmission or storage is 100% secure. We encourage you to keep your account credentials confidential.

6. Data Storage

We store your personal information for as long as:

  • Your account is active
  • Required to provide services
  • Obligated by law or regulation
  • Necessary for legitimate business purposes (archive, analytics, security)

After the storage period expires, we will securely delete or anonymize your data.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold
  • Correction: Update or correct inaccurate data
  • Deletion: Request data deletion under certain conditions
  • Restriction: Restrict the processing of your data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to data processing for specific purposes
  • Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us via the contact information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Understand how you use the platform
  • Improve user experience
  • Analyze traffic and usage patterns

You can set your browser to refuse cookies, but this may affect platform functionality.

9. Children's Privacy

Our platform is not intended for children under 17 years old. We do not knowingly collect personal information from children. If you become aware that your child has provided personal information to us, please contact us for deletion.

10. Privacy Policy Changes

We may update this Privacy Policy from time to time. Changes will be published on this page with a new "Last updated" date. We encourage you to review this policy periodically.

Significant changes will be communicated via email or platform notifications.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Our Commitment: Marketplace HRD is fully committed to protecting your privacy. All collected data will be used responsibly and ethically for company development, not for personal interests.